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Key Codes / Registering

What are Key Codes?

When you order Hazmatter, you are asked to enter your handheld computer's "user name". We then supply you with a special "Key Code" that enables Hazmatter to run on your handheld computer.  The first time you run Hazmatter, you are prompted for this Key Code.

Where is my Key Code?

If you order online, your Key Code will be displayed when you complete your order, and you will also automatically receive your Key Code by E-mail. If you do not receive your code within 1 business day, please contact our Tech Support Staff

How can I find my Palm's User Name?

Tap on the Applications button

Tap on the HotSync icon

Your user name is displayed in the upper right corner of the screen.

Why doesn't my Key Code work?

  1. The user name you gave us may have been incorrect (for example, you may have entered "John Doe" when the user name is actually "John P. Doe"). In this case we would provide you with the wrong Key Code.
  2. You may be entering the Key Code into your Palm incorrectly.  All Key Codes are five numeric digits.
  3. You entered your Palm's serial number instead of your username.

How can I get a Key Code?

If you don't own Hazmatter, you will receive a Key Code when you order Hazmatter. If have already purchased Hazmatter, please use the form below.

Registered User Information

 

Use this form to request a new or replacement Key Code.

Please make sure the information you enter is accurate to the best of your knowledge, this will speed up the reply process.

Please make sure the address you enter is correct, otherwise we will not be able to send you your Key Code.

If you used a different E-mail address when you purchased or registered Hazmatter, or MobileEMS please provide your old address in the Comments section at the bottom of the page.

First Name: *

Last Name: *

Phone Number: *

City:
State/Province:
Country:

E-mail: *

Palm User Name

 

Your Key Code is keyed to the unique Palm user name of your handheld device.

For us to generate a Key Code for you, please provide us with the Palm user name as shown on the device on which you would like to run Hazmatter.

Enter Requested Palm User Name here:

 

Comments

 

Please explain why you need a new Key Code and estimated date i.e. (12/13/01) and where purchased.

This can greatly increase response time if your user information is no longer current.

Comments:

Please allow one business day to process your request.

 

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