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Hazmatter Frequently Asked Questions
1. Does the price of Hazmatter include the Palm-based handheld computer?
No, Hazmatter is a software program. You need to own a Palm-based handheld computer.
2. Where can I buy a handheld computer?
Your local office supply store (e.g., OfficeMax, Staples, etc.) or electronics store (e.g. Best Buy, Circuit City, etc.) likely sells handheld computers. Make sure the device you purchase runs the Palm Operating System (PalmOS) and not one of the alternate Handheld/PDA operating systems (e.g. Windows CE, PocketPC, RIM, Star). If you like to shop online, Amazon.com sells a complete line of handheld computers at competitive prices. (Note: It is recommended that you purchase a Palm-based handheld computer with more than 8 megabytes of RAM).
3. How much memory do I need to run Hazmatter?
The entire program requires 825k of memory.
4. Will Hazmatter run on my Pocket PC (Windows CE)?
No. Hazmatter will not run on Windows CE devices. It requires the Palm Operating System.
5. What Palm-based handheld operating systems will run Hazmatter?
Hazmatter currently supports the following Palm-based handheld computer devices.
Handera 330, Handspring Platinum, Handspring Prism, Handspring Visor,
Handspring Visor Deluxe, Handspring Visor Edge, IBM Workpad c3, Kyocera Smartphone
QCP 6035, Palm III, Palm IIIc, Palm IIIe, Palm IIIx, Palm IIIxe, Palm m100,
Palm m105, Palm m125, Palm m130, Palm m500, Palm m505, Palm m705, Palm V, Palm
VII, Palm VIIx, Palm Vx, Sony Clie, Symbol SPT 1500, Symbol SPT 1700, Symbol
SPT 1740, TRGpro
Note: The following handheld devices are not Palm based and will not run Hazmatter:
Casio Cassiopeia
Compaq iPaq
HP Jornada
6. Do I need to install any other programs or viewers to run Hazmatter?
No, Hazmatter is a self-contained program that was handcrafted to display information on hazardous materials.
7. How do I get help with a technical support question?
If need technical support, please call Jones and Bartlett at 1-800-832-0034 or email hazmatter@jbpub.com.
You can also visit our technical support page by clicking here.
8. How do I order Hazmatter?
Click here for the Hazmatter order form.
For answers to Technical Support Questions, click here.
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